LA Fitness
📍 20443 FL-7 Bay Bb1, Boca Raton, Florida, 33498
What Visitors Say
What Visitors Liked
What Visitors Noted
Cold Plunge & Sauna
A significant point of feedback from gym members centers on the sauna facility. Members whose training routines heavily incorporate sauna use for recovery report that the sauna has been broken for an extended period. This is a notable concern for those who rely on this amenity, with some members stating their training is based 60% on sauna use. The prolonged non-operation of this equipment is a primary dissatisfaction among the membership.
Atmosphere
This LA Fitness location maintains a clean and inviting atmosphere. Guests note the facilities are spotless, including the restrooms, and the equipment is well-organized and easy to use. The gym offers a variety of workout options in a state-of-the-art environment typical of the premier health club chain. The basketball court is frequently noted as being busy, which members associate with good games.
Staff
Feedback on staff is mixed, with many positive interactions noted. Several members highlight friendly and helpful staff at the front desk, with specific praise for Henry's assistance during the membership process, which was described as fast and efficient. However, there are also serious allegations from a member regarding contract issues and unprofessional behavior from a staff member named Eric, which contrasts sharply with other reports of good customer service.
Additional Amenities
The gym provides a vast selection of cardio and strength equipment that guests find comprehensive. Members appreciate the lack of wait for machines during evening hours on weekdays. Some guests have suggested improvements for ancillary amenities, such as desiring more zero-sugar, diabetic-friendly options in the vending machines and a greater variety of TV channels on the cardio equipment.
What Reviewers Love
- The gym is consistently praised for being very clean and well-organized.
- Many members report friendly and helpful staff, particularly at the front desk.
- There is a wide variety of modern cardio and strength equipment available.
Amenities
Frequently Asked Questions
Is the sauna currently operational?
According to multiple gym members, the sauna has been broken for a long period of time.
How is the cleanliness of the facility?
Guests consistently report that the gym is very clean, with specific mentions of spotless facilities and clean restrooms.
Is there usually a wait for equipment?
Members report no waiting for machines when visiting around 9pm on weekdays, though the basketball court is often busy.