Sundays Sun Spa Wellness
📍 2219 County Rd 220 #302, Middleburg, Florida, 32068
What Visitors Say
What Visitors Noted
Additional Amenities
This spa offers tanning beds as its primary service. Guests also mention the availability of Red Light Therapy and a Personal Thera-Sauna. The facility provides towels for use during sessions.
Staff
The staff receives mixed feedback. Many spa-goers specifically praise employees like Ashley U, Hannah L, Kaylee, and Bailey for being extremely kind, helpful, and pleasant. They are noted for offering products to benefit the tanning experience. However, other feedback points to inconsistent customer service, particularly concerning administrative issues.
Pricing
& Membership The spa operates on a membership model for tanning services. Several guests report significant difficulties and alleged fraudulent activity related to canceling memberships. Common complaints include being unable to cancel over the phone, being charged after cancellation, and disputes over refunds. The payment system is noted to run through "Sundays Tanning Resort."
Atmosphere
& Facility Feedback on the facility's upkeep is inconsistent. Some guests find the beds and store to be very clean, while a significant number report recurring hygiene issues, including dirty beds with hairs and dirt in corners. Maintenance problems such as burnt-out bulbs and non-functional fans are noted. The entrance layout is criticized for being cramped and causing a crowded line.
What Reviewers Love
- Specific staff members are frequently praised for their kindness and helpfulness.
- The tanning beds themselves are well-liked by many regular guests.
- The spa offers Red Light Therapy and a Personal Thera-Sauna in addition to tanning.
Amenities
Frequently Asked Questions
What is the process for canceling a membership?
Multiple guests report that memberships cannot be canceled over the phone and require an in-person visit, which has led to disputes and unauthorized charges.
How is the cleanliness of the tanning equipment?
Experiences vary. Some guests find the beds clean, while others consistently report having to wipe down dirty beds themselves, noting hairs and dirt.
Are the staff friendly?
Many guests highlight specific staff members as being extremely kind, helpful, and a positive part of the experience, though customer service regarding administrative issues is a point of contention.