SUNHEAT International

SUNHEAT International

🔆 Infrared Sauna 🔥 Traditional Sauna

📍 3724 Arch Ave, Grand Island, Nebraska, 68803

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⭐ 4.7 (36 reviews) View on Google

What Visitors Say

What Visitors Liked

✓ infrared sauna purchase✓ health benefits from sauna✓ excellent customer service✓ knowledgeable staff✓ responsive support✓ quality product construction✓ energy efficient heaters✓ good warranty service✓ professional handling

What Visitors Noted

• heater thermostat issues• heater power switch failure• fan motor problems• unit shipping required for repair

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SUNHEAT International is a manufacturer and retailer specializing in high-quality wellness and home comfort products, with a particular focus on infrared saunas. Guests who have purchased and used the company's infrared saunas report significant health and recovery benefits. Multiple visitors note using the saunas to aid specific medical conditions, with one guest stating its use helped with PVCs (premature ventricular contractions), while another reported improved circulation and recovery following knee replacement and vascular surgery, with their doctors noting marked improvement. The saunas are used consistently for health maintenance, with one guest's wife using it daily with very few exceptions. The company's core product is the Original SUNHEAT infrared heater, noted for its efficient and quiet operation, robust construction, and safety, with guests trusting it to run unattended. These heaters are used to effectively heat spaces without ductwork, such as basements and home offices, and have proven reliable over many years, with some units functioning for over a decade. Beyond saunas, SUNHEAT International also manufactures the CoolZone ultrasonic dry mist fan. The company is defined by its exceptional, long-standing customer service and technical support. The staff, including Josh, Rick, and Hailey, are consistently described as knowledgeable, friendly, responsive, and professional. The company stands firmly behind its products, offering helpful troubleshooting via chat or phone, sending replacement parts promptly, and honoring warranty service, which sometimes involves shipping the unit to their Grand Island facility for repair. This commitment to service includes direct interaction from company leadership, with the president personally assisting customers. The overall experience leaves guests feeling supported by a trustworthy local business that delivers innovative, well-constructed products designed to improve daily life.

What Reviewers Love

  • Exceptional customer service with knowledgeable, responsive, and professional staff who provide strong post-purchase support.
  • Infrared saunas are associated with significant health and recovery benefits for specific conditions.
  • Heaters are praised for their quality construction, energy efficiency, and long-term reliability.

Amenities

Infrared saunasInfrared heatersPatio heatersUltrasonic dry mist fansWarranty serviceTechnical support

Frequently Asked Questions

What health benefits do guests associate with the infrared saunas?

Guests report using the saunas to help with specific conditions, noting benefits for circulation, recovery from knee surgery, and managing PVCs (premature ventricular contractions), with some mentioning their doctors observed positive health improvements.

How is the customer service and product support?

The customer service is frequently highlighted as excellent, with knowledgeable and responsive staff providing troubleshooting via phone or online chat, sending replacement parts quickly, and offering warranty repairs, sometimes requiring the unit to be shipped to their facility.

How durable and efficient are the SUNHEAT heaters?

Guests report the heaters are very well-constructed, energy-efficient, quiet, and safe to leave operating unattended. Many units have provided reliable service for over ten years, though occasional component issues like thermostats or power switches can occur.