24 Hour Fitness

This 24 Hour Fitness location in Vancouver is a large gym offering thousands of square feet of premium strength and cardio equipment, turf zones, and motivating fitness classes. The facility includes a lap pool and a jacuzzi, though some members note the swimming pool can be quite cold and the jacuzzi's chlorine levels have been reported to discolor swimsuits. The gym provides personal training services, with specific trainers like Landon receiving praise for delivering results, though other members report significant issues with scheduling trainers and obtaining refunds for unused sessions. Gym members appreciate the fair membership pricing, easy parking, and the generally clean and well-kept locker rooms, with staff member Rachel specifically highlighted for her exceptional work in maintaining these areas. The gym community is described as friendly, chill, and positive, contributing to a motivating environment. However, members frequently report maintenance concerns, including broken or out-of-order cardio and strength machines, empty paper towel dispensers, and inconsistent cleanliness in the men's locker room, which is noted for having clogged toilets and a lack of toilet paper. Staff members like Caitlin, Max, and Jarod are recognized for being helpful and present, though responsiveness to reported equipment issues is mixed. The gym lacks air conditioning, which can be challenging on very hot days.