24 Hour Fitness
📍 2180 Lincoln Ave Bldg 4, Altadena, California, 91001
Services: Hot Tub, Infrared Sauna, Massage, Steam Room, Traditional Sauna
Amenities & Features
Pricing
| Service | Price |
|---|---|
| Monthly Platinum: $36.99-$39.99, Monthly Gold: $31.99-$36.99, Monthly National: $24.99. Yearly Platinum: $431.76, Yearly Gold: $251.88, Yearly National: $299.88. $1 down offers available on select memberships. $59.99 Annual Fee applies to Platinum Non-Commitment memberships. | |
About
Cold Plunge & Sauna
The sauna and steam room facilities are a significant point of concern for many gym members. Multiple reports describe these areas as filthy, with broken and dirty sauna benches, mold accumulation, and a persistent unpleasant odor. The steam room has been reported as broken for extended periods, including being out of service for over a month. Members note the sauna benches are broken, stinky, and falling apart. These conditions are frequently cited as examples of broader maintenance and sanitation issues that pose health hazard concerns.
Staff
Staff feedback is mixed. Several members highlight exceptionally helpful and friendly employees. Specific staff members like Gustavo at the front desk are praised for providing great customer service, being very kind, and effectively resolving membership issues. The front desk team, including Diego and Lucy, is noted as highly professional and informative. Personal trainer Drew receives high recommendations. However, other members report poor management, with managers making excuses and blaming members for facility conditions without taking corrective action. Some gym staff at other locations have been described as providing attitude.
Additional Amenities
The gym offers a range of equipment including free weights, machines, cardio equipment like Stairmasters, and functional training areas. The locker rooms and showers receive mixed feedback; some members describe them as clean, modern, and well-stocked with essentials, while others report them as filthy with broken shower heads, mold-infested curtains, rusted bars, and periods with no hot water. The facility includes a pool, though its floors are noted by some as darkened from dirt accumulation. The upstairs area offers a nice view, albeit through filmy and dusty windows.
Atmosphere
The atmosphere presents a stark contrast in member experiences. Some members describe a great community vibe, a welcoming atmosphere that feels like a second home or family, and a spacious facility that never feels overcrowded even during peak hours. Conversely, other reports detail an environment with shirtless patrons, people vaping inside, physical fights between members, and general disorder such as an unattended front desk and overflowing trash cans. Concerns about dust accumulation, cobwebs, litter, and hair on the floor are also noted.