24 Hour Fitness
📍 965 E Birch St, Brea, California, 92821
Services: Hot Tub, Infrared Sauna, Massage, Steam Room, Traditional Sauna
Amenities & Features
Pricing
| Service | Price |
|---|---|
| Platinum Non-Commitment: $36.99/month with $59.99 annual fee. Platinum Monthly Commitment: $39.99/month with $1 due today. Gold: $31.99-$36.99/month. Silver: $14.99-$19.99/month. Yearly prepaid: Platinum $431.76, National $299.88, Gold $251.88. Includes Buddy Pass for Platinum members. | |
About
Cold Plunge & Sauna
Gym members consistently highlight the exceptionally clean and well-maintained sauna as a standout feature of this location. The sauna provides a dedicated space for heat therapy and relaxation, with its cleanliness being a frequent point of praise. This focus on maintenance extends throughout the entire facility, which members describe as the cleanest among local 24 Hour Fitness gyms. The reliable cleanliness allows members to focus fully on their wellness and workout routines. While a cold plunge is not mentioned in available feedback, the quality and upkeep of the sauna facilities are a primary draw for members seeking post-workout recovery.
Staff
The staff and management receive significant praise for creating a supportive and professional environment. Specific team members, including General Manager Peter and staff members Eric and Jared, are noted for being incredibly helpful, approachable, and going above and beyond. Members appreciate their professionalism during sign-ups, their willingness to answer questions thoroughly, and the positive atmosphere their leadership fosters. However, a small number of members report negative experiences with unhelpful service and aggressive communication regarding membership issues, indicating mixed feedback on customer service resolution.
Atmosphere
The gym maintains a positive and supportive atmosphere that members find welcoming. The overall environment is described as professional and conducive to focusing on workouts, thanks in large part to the reliable cleanliness and attentive staff. The management's attention to details, such as adding extra fans for summer comfort, contributes to a sense that the location goes above standard expectations to enhance the member experience.
Additional Amenities
This gym offers a full suite of workout equipment that meets members' needs for comprehensive fitness routines. Personal training services are available, with trainers like Jared providing coaching sessions and personalized diet plans that members report as effective. The facility is noted for its spacious layout and consistent cleanliness across all areas, including workout floors and locker rooms.