24 Hour Fitness
📍 4500 Auto Mall Pkwy, Fremont, California, 94538
Services: Infrared Sauna
Amenities & Features
Pricing
| Service | Price |
|---|---|
| Monthly memberships: Platinum $63.99, National $58.99, Gold $45.99. Commitment memberships: Platinum $58.99 ($1 down), National $53.99, Gold $40.99. Yearly prepaid: Platinum $35.98 ($431.76), National $28.99 ($347.88), Gold $24.99 ($299.88). $59.99 Annual Fee applies to Platinum Commitment. First month's dues waived with $1 initiation fee on select memberships. | |
About
Cold Plunge & Sauna
This 24 Hour Fitness location offers a traditional sauna and steam room as premium amenities. For many gym members, these thermal facilities are a primary reason for choosing this gym. However, members consistently report that the sauna and steam room have been out of order for extended periods, with some noting they have been non-functional for months. This prolonged unavailability is a significant point of frustration for those who prioritize these recovery features.
Staff
Feedback on staff is mixed. Several members highlight positive experiences with specific staff members. Sam is noted for being professional, friendly, and patient when helping with membership options. Manager Gill is praised for providing exceptional service and making members feel welcomed and valued. Jerry is also mentioned as being knowledgeable, helpful, and providing great customer service without pressure. Conversely, other members report a lack of professionalism, particularly during late hours, with staff seen socializing instead of attending to gym maintenance.
Atmosphere
& Cleanliness Reports on the gym's atmosphere and cleanliness are highly inconsistent. Some members describe a clean, spacious, and well-equipped facility following a positive turnaround. Others report significant issues, including a consistently messy gym floor with weights scattered about, filthy restrooms with overflowing trash and broken fixtures, and extremely dirty locker rooms containing personal hygiene debris. The cleanliness of equipment is also a point of contention, with some noting dirty treadmills, empty sanitizer bins, and hair in stretching areas.
Additional Amenities
The gym otherwise provides a range of standard fitness equipment. Members report that many cable machines and other popular pieces of equipment are frequently broken and remain out of order for months with no signs of repair. The facility offers group fitness classes that are appreciated by some members.