Chuze Fitness
📍 9080 Foothill Blvd, Rancho Cucamonga, California, 91730
Services: Traditional Sauna, Infrared Sauna, Hot Tub, Steam Room, Massage
Amenities & Features
Pricing
| Service | Price |
|---|---|
| Membership tiers: Basic ($15.99-$20.99/mo) includes cardio, strength equipment, turf area, Chuze Cinema. Premium ($26.99-$31.99/mo) adds group fitness classes, pool & hot tub, recovery studio, steam room, traditional sauna, infrared studio, unlimited buddy passes. More ($32.99-$37.99/mo) adds all Chuze locations access. Chuze Max ($49.99-$54.99/mo) includes Kids Club access for all children. | |
About
Cold Plunge & Sauna
This gym offers a steam room and sauna as central wellness amenities. Historically, gym members described the sauna as a calm and relaxing environment. Current feedback, however, indicates these spaces are frequently overcrowded and suffer from significant cleanliness issues, with members reporting unsanitary conditions such as people spitting on the floor. The steam room remains a noted feature, though its experience is now often impacted by high traffic and poor maintenance. There is no mention of a cold plunge or specific sauna temperatures in the available reviews.
Pricing
Membership pricing structures have caused frustration among long-term members. Some report paying a higher monthly rate, such as $27.99, for steam room access without a contract, while noting that new members are offered lower introductory rates. The gym also offers a Premiere plan that includes access to group fitness classes, though members have reported sudden changes to class availability requiring upgrades. Cancellation of contracts can incur fees, such as a $50 charge.
Staff
Feedback on staff is mixed. Some members describe staff as kind, welcoming, and friendly. Others report consistently rude, aggressive, or unprofessional behavior from certain employees, describing interactions as feeling lectured or disrespected, particularly regarding guest policies and gym rules. This inconsistency in customer service is a recurring theme in member feedback.
Additional Amenities
The facility is generally well-equipped with a variety of fitness equipment, though members frequently note that broken machines can remain out of service for weeks. Other amenities include a pool, a jacuzzi, and group fitness classes like Team Training, Zumba, yoga, and barre. The gym also operates a rewards perks program where members can earn points for workouts to redeem for items like free membership months or smoothie bar credits. Maintenance of amenities like water dispensers is reported to be poor.
Atmosphere
The overall atmosphere has shifted dramatically according to long-term members. Once described as clean, well-managed, and having a solid atmosphere, it is now frequently characterized as overcrowded and chaotic. Members report the gym is overrun with people treating it as a social hangout, with issues like poor gym etiquette, children crowding spaces, and limited parking. Conditions in the locker rooms and showers have also declined, with reports of safety concerns, uncleanliness, and patrons monopolizing facilities during peak hours.
