24 Hour Fitness
📍 3490 Madison St, Riverside, California, 92504
Services: Hot Tub, Infrared Sauna, Massage, Steam Room, Traditional Sauna
Amenities & Features
Pricing
| Service | Price |
|---|---|
| Monthly Platinum: $40.99-$43.99, Monthly Gold: $35.99-$40.99. Yearly prepaid options: Platinum $35.98/month ($431.76 total), Gold $22.99/month ($275.88 total), National $26.99/month ($323.88 total). $59.99 Annual Fee required for Platinum Non-Commitment. First month's dues waived on select memberships with $1 down payment. | |
About
Cold Plunge & Sauna
This 24 Hour Fitness location provides a traditional sauna and steam room as key wellness amenities for post-workout heat therapy and relaxation. Gym members consistently highlight the availability of these facilities, appreciating them as integral parts of the recovery experience alongside a whirlpool and a lap pool. The sauna and steam room are noted as standard features that contribute to the gym's comprehensive wellness offering, though specific details on temperature, session durations, or a dedicated cold plunge are not elaborated upon in member feedback. The focus from members is on their utility for recovery within the broader context of the gym's amenities.
Staff
The staff receives significant attention in member reviews, with specific individuals praised for their positive impact. Members highlight Carlos, the manager, for his efforts in cleaning up the facility and staying on top of maintenance. Front desk employees Robert, Ernesto, and Alyssa are noted for being helpful, professional, and friendly, making guests feel welcome. Personal trainer Jennifer is recommended for being extremely friendly and knowledgeable, especially in creating effective workout plans. However, other feedback points to inconsistent customer service, with some members noting they are not greeted upon arrival and that management can be difficult to reach with concerns.
Additional Amenities
The gym spans thousands of square feet and offers a comprehensive selection of premium strength and cardio equipment, turf zones, and a lap pool. Members note the good selection of equipment and the convenience of having drinks available for purchase. The facility is open 24 hours, which is appreciated for its flexibility, and its location is considered convenient due to proximity to the freeway and restaurants.
Atmosphere
The atmosphere is defined by its focus on fitness and recovery, but member experiences vary significantly regarding upkeep. Positive reviews describe the gym as super clean, well-maintained, and motivating, with noticeable improvements in cleanliness under current management. Conversely, other members report ongoing issues with cleanliness, particularly in the men's locker room, citing dirty floors, unpleasant odors, and non-functional lockers. Additional concerns include maintenance delays for equipment and water fountains, sporadic availability of supplies like paper towels, and parking lot lights that have been broken for a long time, raising safety concerns for night visitors.