West Coast Saunas Inc
📍 2371 La Mirada Dr, Vista, California, 92081
Services: Traditional Sauna
Amenities & Features
About
Cold Plunge & Sauna
West Coast Saunas Inc specializes in providing high-quality cold plunge equipment for home wellness setups. Guests have purchased cold plunge units from this venue, indicating its focus on this key recovery amenity. However, a specific technical issue has been noted where a cold plunge unit may shut off automatically if water touches its control screen. The venue has indicated this is considered a manufacturer issue rather than a service issue under their purview.
Staff
The venue's customer service is a standout feature. Guests describe the staff as super helpful, flexible, and responsible when handling issues, such as damage from shipping. A staff member named Zak is noted for offering a 50% refund on a purchase to ensure guest satisfaction. This responsible approach builds significant trust, with guests stating they would return for future sauna-related purchases.