The Spa at Norwich Inn

The Spa at Norwich Inn

🔆 Infrared Sauna 🔥 Traditional Sauna

📍 607 W Thames St, Norwich, Connecticut, 06360

⭐ 4.4 (1257 reviews) View on Google

What Visitors Say

What Visitors Liked

✓ great sauna✓ steam room available✓ hot tub available✓ spa facilities fabulous✓ tranquil and restorative experience✓ cozy and inviting atmosphere✓ friendly restaurant staff✓ good food✓ free shuttle to Mohegan✓ spacious and clean rooms

What Visitors Noted

• hot tubs only in locker rooms• no couples hot tub access• hydrotherapy chair upcharge• unheated relaxation chairs• steam room down• dirty hot tub with mildew• stained robes⚠ mixed feedback on staff⚠ mixed feedback on booking process• underwhelming and smelly rooms• misleading online photos• poor nail service quality• awkward room service• restrictive robe policy at lunch

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The Spa at Norwich Inn offers a comprehensive wellness experience with a particular focus on its thermal facilities. Guests consistently highlight the great sauna and steam room as central features of the spa. The venue also provides a hot tub, though it is located within the gender-specific locker rooms, which limits couples' access. The overall spa facilities, including the sauna, steam room, pool, and hot tub, are described by many as fabulous and integral to a tranquil, restorative experience. These amenities are noted for contributing to significant physical and mental rejuvenation, with guests reporting feeling much better after their visits. Beyond the thermal amenities, this expansive Connecticut spa includes 27 treatment rooms, a salon, a fitness center, and an indoor pool. Guests praise the high-quality massages and facials, often describing them as 10/10 experiences. The atmosphere is noted as cozy, inviting, and luxurious, suitable for romantic getaways, girls' trips, or personal retreats. The property facilitates a full resort experience with on-site dining at Kensington's restaurant, friendly shuttle service to Mohegan Sun, and overnight accommodations. While many appreciate the ability to wear robes around the grounds, some guests note specific policies regarding robe wear in the restaurant. The venue aims to provide a personalized experience, whether for a few hours or a multi-day stay.

What Reviewers Love

  • The sauna, steam room, and overall spa facilities are frequently praised as fabulous and central to a restorative experience.
  • Many guests highlight the exceptional quality of massages and facials, often rating them a perfect 10/10.
  • The cozy, inviting atmosphere and comprehensive resort amenities, including good food and a free shuttle, make it a popular destination for weekends away.

Amenities

saunasteam roomhot tubindoor poolfitness centersalontreatment roomslocker roomsshowersrelaxation roomhydrotherapy chairrestaurantshuttle serviceovernight accommodations

Frequently Asked Questions

Can couples use the hot tub together?

The hot tubs are located within the gender-specific locker rooms and are not accessible for mixed-gender couples.

Is there a dress code for the on-site restaurant?

A prix-fixe lunch package is required for guests wishing to dine in the Kensington restaurant while wearing spa robes and slippers; otherwise, a change of clothes is expected.

What is included with the overnight spa package?

Overnight packages include accommodations and access to spa services. Guests report these packages offer a cozy, revitalizing experience with amenities like spacious rooms, on-site dining, and a complimentary shuttle to Mohegan Sun.