Health and Beauty Family
📍 17070 Collins Ave #259, Sunny Isles Beach, Florida, 33160
What Visitors Say
What Visitors Liked
What Visitors Noted
Cold Plunge & Sauna
This French-owned medical spa offers an Infrared Sauna for recovery. The spa provides this service alongside Red Light and Oxygen therapies to enhance treatment results. Spa-goers describe the overall experience as a place to relax, unwind, and enjoy wellness procedures in a calm atmosphere.
Atmosphere
The spa is described as a clean, pleasant, and peaceful environment with a relaxing atmosphere ideal for unwinding. Guests note the venue is neat and provides a tranquil setting for their treatments.
Pricing
The spa offers a membership program. Some guests have reported significant issues with membership cancellation and billing, stating that requests to pause or cancel were not honored, leading to unexpected charges. The business has offered store credit for disputed charges in some instances, rather than refunds.
Staff
The professional staff receives consistent praise for being gentle, kind, attentive, and warm. Specific therapists frequently highlighted by name include Vitaliy for massage, Eva and Jean-Claude for facial treatments, Alesya for body procedures, Dmitrij for massage, and Hanna for eyelash services. The receptionists, Jane and Maya, are also mentioned.
Additional Amenities
In addition to the Infrared Sauna, the spa provides Red Light Therapy and Oxygen Therapy. The comprehensive wellness menu includes advanced facial treatments like the Hydra Facial, deep tissue massage, and professional eyelash extensions.
What Reviewers Love
- Multiple guests highlight therapist Vitaliy for providing exceptional, healing massages.
- The clean facilities and calm, relaxing atmosphere are consistently praised.
- Skilled facial treatments from Eva and Jean-Claude are noted for delivering visible, radical results for the skin.
Amenities
Frequently Asked Questions
Are there any concerns with the membership or billing?
Some long-term guests have reported difficulties canceling memberships and receiving refunds, citing unresponsive management and continued charges after cancellation requests.
Which staff members are highly recommended?
Guests frequently recommend therapists Vitaliy for massage, Eva and Jean-Claude for facials, Hanna for eyelashes, and Alesya and Dmitrij for other body treatments.
What is the general atmosphere of the spa?
Spa-goers describe it as a clean, pleasant, and calm environment that is ideal for relaxation and unwinding.