24 Hour Fitness

The sauna at this 24 Hour Fitness location is a significant point of concern for many gym members. Multiple members report the sauna is in an unsanitary condition, with descriptions of wood that appears unchanged and black mold throughout. The tile is noted as unclean and the overall smell is described as bad, leading some to label it a health hazard. Members state that complaints to staff and management about the sauna's condition have historically gone unaddressed. It is highlighted as the only 24 Hour Fitness in the area offering a sauna, which adds to member frustration regarding its poor state. The jacuzzi is also mentioned as being dirty.

Beyond the wellness facilities, the gym offers thousands of square feet of premium strength and cardio equipment, turf zones, lap pools, and personal training. Member experiences with equipment are mixed; some note broken equipment, outdated or insufficient Hoist machines, and a cramped weight section, while others appreciate well-stocked and clean general gym areas. The staff receives consistent praise for being helpful, friendly, and creating a welcoming atmosphere, with specific mentions of Randaline, Justin, Hari, Jerry, and Maria. Class instructors like Bob and Katie are noted as amazing and motivating. The location on Bishop Street is considered very convenient. However, broader cleanliness issues are reported, including mold in showers and expired products being sold.