Palm Beach Tan

Palm Beach Tan in Willowbrook offers tanning and wellness services, including tanning beds, spray tanning, and infrared sauna sessions. The venue provides full-spectrum heat therapy through its infrared sauna, which is noted for promoting wellness and reducing stress. Beyond the sauna, the primary services focus on achieving a tan. Guests can choose between traditional tanning beds and spray tan applications. However, some visitors report inconsistent results with the spray tan service, mentioning issues such as black specs on the skin, pale untanned feet, and visible tan lines on the ankle.

Feedback on the staff experience is mixed. Many guests praise specific team members for being exceptionally kind, helpful, knowledgeable, and accommodating, with some noting these interactions significantly enhance their visit. Conversely, other reports describe poor customer service, particularly regarding membership and billing issues. There are multiple accounts of billing errors, unclear cancellation policies, and charges that continue after cancellation, which some guests characterize as fraudulent. Membership packages are reported to expire quickly, and some visitors find the pricing expensive compared to competitors, especially for infrequent use. The overall experience appears highly dependent on individual staff interactions and clarity regarding financial agreements.