Palm Beach Tan
📍 6300 Kingery Hwy Suite 202, Willowbrook, Illinois, 60527
Pricing
| Service | Price |
|---|---|
| Membership | Wellness Plus: $99.95 (unlimited Clearlight + Red Light), Sauna Plus: $89.95 (unlimited Clearlight), Sauna: $49.95 (1 session/day), Red Light: $49.95 (1 session/day) |
| Private Session | Single sessions: Infrared Sauna $50, Infrared Sauna with Red Light $50, Red Light $25, Salt/Halotherapy $25, Chromotherapy $10. 3-Pack bundles: Infrared Sauna $135, Infrared Sauna with Red Light $135, Salt/Halotherapy $60, Red Light $50, Chromotherapy $20 |
| Single sessions: Infrared Sauna $50, Infrared Sauna with Red Light $50, Red Light $25, Salt/Halotherapy $25, Chromotherapy $10. 3-Pack bundles: Infrared Sauna $135, Infrared Sauna with Red Light $135, Salt/Halotherapy $60, Red Light $50, Chromotherapy $20. Membership options: Wellness Plus $99.95 (unlimited Clearlight + Red Light), Sauna Plus $89.95 (unlimited Clearlight), Sauna $49.95 (1 session/day), Red Light $49.95 (1 session/day). Sessions expire 30 days from purchase. | |
What Visitors Say
What Visitors Liked
What Visitors Noted
Palm Beach Tan in Willowbrook offers tanning and wellness services, including tanning beds, spray tanning, and infrared sauna sessions. The venue provides full-spectrum heat therapy through its infrared sauna, which is noted for promoting wellness and reducing stress. Beyond the sauna, the primary services focus on achieving a tan. Guests can choose between traditional tanning beds and spray tan applications. However, some visitors report inconsistent results with the spray tan service, mentioning issues such as black specs on the skin, pale untanned feet, and visible tan lines on the ankle. Feedback on the staff experience is mixed. Many guests praise specific team members for being exceptionally kind, helpful, knowledgeable, and accommodating, with some noting these interactions significantly enhance their visit. Conversely, other reports describe poor customer service, particularly regarding membership and billing issues. There are multiple accounts of billing errors, unclear cancellation policies, and charges that continue after cancellation, which some guests characterize as fraudulent. Membership packages are reported to expire quickly, and some visitors find the pricing expensive compared to competitors, especially for infrequent use. The overall experience appears highly dependent on individual staff interactions and clarity regarding financial agreements.
What Reviewers Love
- Staff members are frequently described as kind, helpful, and knowledgeable.
- The billing process is smooth and as explained for some members.
- The venue offers infrared sauna sessions for wellness and stress reduction.
Amenities
Frequently Asked Questions
What is the cancellation policy for memberships?
Guests report that the cancellation policy is not always clearly communicated at sign-up, and some have been charged full monthly fees after canceling in person.
Are there any common issues with the spray tan service?
Some visitors have experienced technical issues with spray tans, including black specs on the skin, uneven coverage leading to pale feet, and visible tan lines.
How is the customer service at this location?
Experiences vary; many guests highlight exceptionally helpful and knowledgeable staff, while others report unaccommodating service, particularly concerning billing disputes and expired packages.