Best Western Plus Crawfordsville Hotel

📍 2600 Industrial Blvd, Crawfordsville, Indiana, 47933

This hotel's wellness amenities include an indoor pool area with a sauna, which guests specifically mention as a highlight for unwinding. The sauna provides a space for heat therapy and relaxation. Beyond the pool and sauna, the hotel offers a 24/7 fitness room. The complimentary breakfast features made-to-order omelets, though some guests report inconsistent food quality, with items like scrambled eggs sometimes receiving negative feedback. The property is noted for being trucker-friendly, with ample parking available. Front desk staff during check-in are frequently described as friendly and efficient. However, guest experiences regarding room conditions are highly variable and often negative. Significant and repeated complaints involve severe cleanliness issues, including bed bug and flea infestations, stained linens, bodily fluids on surfaces, hair and debris in rooms, and dirty bathrooms with soap scum. Maintenance problems such as a lack of hot water and malfunctioning door locks are also reported. Management responses to these serious issues are described by some guests as unhelpful or dismissive, although other staff, particularly certain housekeepers, are praised for going above and beyond to rectify problems. The overall sentiment indicates a facility where core amenities like the pool and sauna are appreciated, but fundamental standards of room cleanliness and maintenance are not reliably met.