Olympia Pools & Spas
📍 801 Coliseum Blvd W, Fort Wayne, Indiana, 46808
What Visitors Say
What Visitors Liked
What Visitors Noted
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View all Fort Wayne venues →Olympia Pools & Spas is a family-owned and operated business in Fort Wayne, Indiana, founded in 1970 and now run by the founder's sons. The spa specializes in creating backyard dreams, offering traditional saunas for home installation, including outdoor models. Guests frequently highlight the professional and excellent customer service provided by the staff, with many noting outstanding communication throughout their project experience. The company provides a complete service for pool and hot tub projects, from initial consultation to installation, and maintains a reliable inventory of replacement parts. Spa-goers appreciate the no-pressure sales approach, particularly when visiting the store for services like water testing. The concrete work associated with pool installations receives praise for its quality. While many guests report prompt and professional service, including efficient repair work, some have reported isolated issues with specific maintenance services and delayed responses to complaints. The overall sentiment from guests is one of strong recommendation, citing the staff's professionalism and the comprehensive service as key reasons to choose this spa for backyard projects.
What Reviewers Love
- Staff are frequently described as professional, with excellent customer service and outstanding communication.
- The company provides a complete, reliable service for pool and hot tub projects from concept to completion.
- Many guests appreciate the no-pressure sales environment, especially for services like water testing.
Amenities
Frequently Asked Questions
Does Olympia Pools & Spas offer saunas?
Yes, the spa offers traditional saunas for home installation, including outdoor models.
What is the customer service like?
Many guests describe the staff as professional and communicative, offering excellent service from project start to finish with a no-pressure sales approach.
Do they handle both sales and service?
Yes, they provide full project services for pools and hot tubs and maintain an inventory of replacement parts for ongoing service.
