North Mass Boulder

📍 1411 Roosevelt Ave, Indianapolis, Indiana, 46201

Cold Plunge & Sauna

This gym offers a sauna as a noted feature for post-workout recovery. However, a significant and ongoing issue reported by gym members is the complete lack of towel service for the sauna and showers. This service has been unavailable for extended periods, with repeated delays in resolution. Members note that the locker rooms are underutilized because people do not want to bring their own towels for the shower and sauna when the gym is supposed to provide them. The management has communicated that towels will not be provided "for the foreseeable future," yet the full membership price remains unchanged.

Atmosphere

North Mass Boulder is described as a multifaceted adventure complex with a very welcoming atmosphere and culture. It is a dynamic space that caters to a variety of fitness and lifestyle needs, from climbing to working or studying. The facility is noted for being clean and thoughtfully designed, with details like handwashing stations near climbing walls and phone stands for filming climbs. It is a popular social hub, especially on weekday evenings and during events.

Pricing

The gym operates on a membership model, with a monthly fee noted by members to be $75. Some members feel this price is slightly expensive. A point of contention is the gym's policy of charging $12 per month to pause a membership, which members find unreasonable given the ongoing absence of included towel service.

Staff

Feedback on staff is mixed. Many members find the staff to be friendly, super helpful, and welcoming. Specific instructors, like Jordyn Dorsey for Strength & Conditioning classes, receive positive shout-outs. However, other members report that some staff can be rude, dismissive, and treat members' concerns as an inconvenience, with communication sometimes perceived as unhelpful.

Additional Amenities

The facility combines indoor rock climbing with extensive wellness and fitness amenities. These include a large cardio section, a weightlifting area, a variety of fitness and yoga classes, and bouldering terrain with creative and varied routes. An upstairs private area is available for studying or remote work. The on-site Top Out Café and bar serves healthy food and features rotating local beer taps. Amenities like free tampons in restrooms and first aid stations are appreciated.