HOTWORX - Gretna, LA

HOTWORX - Gretna, LA is a 24-hour infrared fitness studio where gym members engage in virtually instructed workouts within heated infrared saunas. The core experience revolves around the infrared energy and heat, which members utilize during a variety of session types. These include a 15-minute High-Intensity Interval Training session and multiple 30-minute isometric workouts such as Hot Pilates, Hot Yoga, Hot Barre, Hot Core, Hot Cycle, and Hot Blast. The studio is also equipped with a Functional Exercise Area. Members frequently highlight the great concept of the heated workouts and appreciate the variety offered. The gym provides a flexible schedule, allowing members to work out at any time, day or night. Many find the service, priced at approximately $59 per month, to be affordable.

Feedback on staff is mixed, with several members praising specific employees for being helpful, welcoming, knowledgeable, and professional. These staff members are noted for providing exceptional customer service, knowing members by name, and creating a sense of community and belonging. However, other members report significant difficulties with membership management, including problems with cancellation procedures, billing errors such as double charges, and unresponsive management when seeking refunds or resolving disputes. The atmosphere is generally positive when interactions with commended staff occur, contributing to a fantastic experience for many.