24 Hour Fitness

📍 260 Rte 4, Paramus, New Jersey, 07652

This gym offers a traditional sauna as part of its Platinum membership amenities, providing a space for heat therapy and relaxation. However, gym members consistently report significant cleanliness issues within the wet areas. The sauna is frequently described as having grime, debris, and questionable materials on the floor, raising concerns about its sanitary condition. The adjacent steam room is also noted to be frequently closed. These conditions in the sauna and steam facilities contrast with their intended purpose of wellness and recovery. Beyond the wet areas, the gym provides thousands of square feet of premium strength and cardio equipment, turf zones, a lap pool, and personal training. Members appreciate the wide variety of equipment and recent improvements in staff friendliness and professionalism, with specific mentions of accommodating front desk employees. The implementation of member-only access to certain areas has been positively received for improving atmosphere and security. However, maintenance is a pervasive concern. The pool is often cited as dirty, cloudy, and containing mold or debris. Many cardio machines are reported as broken, outdated, or unreliable. Locker rooms are noted for persistent odors, and restrooms and showers require more consistent cleaning. Management responsiveness, particularly regarding membership cancellations and unauthorized charges, is a repeated point of frustration for members.