The Spa at Four Seasons Resort Rancho Encantado Santa Fe
📍 198 NM-592, Santa Fe, New Mexico, 87506
Services: Hot Tub, Infrared Sauna, Massage, Traditional Sauna
Amenities & Features
About
Cold Plunge & Sauna
This spa offers a steam room and a hot tub as part of its wellness facility. Spa-goers who experienced the couple retreat package enjoyed access to a private casita featuring a dedicated hot tub and steam room. Guests specifically highlight the hot tub and steam room as available and exceptional amenities that contribute to the overall spa experience. The private casita with these features is noted as a standout element of certain packages.
Atmosphere
The spa facility is described by some guests as exceptional and relaxing, contributing to a tranquil atmosphere. The setting is inspired by the healing traditions of the Southwest, nestled within the New Mexico landscape. Guests note the location looks like a winter wonderland when it snows, enhancing the serene environment. The overall spa is appreciated for its relaxing atmosphere.
Staff
Feedback on staff is mixed. Some guests report wonderful service, a super friendly entire staff, and specific praise for individuals like Tina and the esthetician. However, other spa-goers describe experiences with poor customer service, including unresponsive communication, insincere interactions, and a lack of guest recovery efforts. There are also reports of unprofessional massage techniques that left guests feeling uncomfortable.
Additional Amenities
The spa provides a convenient complementary driving service for guests. The couple retreat package includes five therapies in addition to the private casita access. The overall facility itself is cited as an exceptional amenity.