exhale Spa at Virgin Hotels, NYC
📍 VIRGIN HOTELS, 1227 Broadway, New York, New York, 10001
Services: Halotherapy, Infrared Sauna, Massage, Steam Room, Traditional Sauna
Amenities & Features
Pricing
| Service | Price |
|---|---|
| Membership tiers: FIT $99/month (access to spa amenities), SPA+ $129/month (includes 60-minute therapy), PREMIERE $199/month (unlimited spa access), VIP LIFE $249/month (unlimited spa access). All include unlimited fitness classes, gym access, and 10% discounts on enhancements and boutique purchases. | |
About
Cold Plunge & Sauna
This gym offers a comprehensive thermal recovery experience centered on its sauna, steam room, and snow room. Gym members consistently highlight the quality of the sauna, which is noted for being at the right temperature, and the relaxing steam room. The snow room is a standout feature, frequently described as great for contrast therapy between the heat of the sauna and steam. Guests specifically recommend using the snow room for contrast after sauna sessions. The facilities are noted for being very clean and spotless, contributing to a high-quality sauna experience.
Atmosphere
The venue provides a calm, zen, and invigorating atmosphere. Guests describe the environment as intimate, blissful, and consistently tranquil, making it an ideal spot to unwind and reset. The overall mood is noted for being welcoming and inspiring, with the facility itself smelling amazing. The zen room is specifically highlighted for providing a pure blissful atmosphere.
Staff
The front desk and spa staff receive frequent praise for being friendly, welcoming, and professional. Specific team members like Mark, Cerenity, Rebeca, and Spa Director Erika Peralta are mentioned by name for their outstanding customer service, helpfulness, and warm energy. Staff members are noted for making guests feel personally welcomed and cared for, ensuring a seamless experience. However, some members note inconsistent experiences, with occasional feedback about surly or unwelcoming staff.
Additional Amenities
Beyond the thermal suite, the gym provides a salt room equipped with infrared compression boots and vibrating massage beds, which guests find very relaxing. The fitness area features new Nike dumbbells and a full range of Technogym machines. The gym also offers excellent fitness classes, complimentary tea, and professional spa services like facials and massages, with aestheticians and therapists like Alex and Maria receiving specific praise.
