Palm Beach Tan

🔆 Infrared Sauna

📍 2607 Woodruff Rd Unit D, Simpsonville, South Carolina, 29681

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Pricing

Service Price
Membership Wellness Plus: $99.95 (unlimited Clearlight services and Wellness Red Light up to 2 sessions/day), Sauna Plus: $89.95 (unlimited Clearlight services 1 session/day), Sauna: $49.95 (unlimited Clearlight Infrared 1 session/day), Red Light: $49.95 (unlimited Wellness LightStim Beauty Panel)
Private Session Single sessions: Infrared Sauna $50, Infrared Sauna with Red Light $50, Red Light LightStim Beauty Panel $25, Salt/Halotherapy $25, Chromotherapy $10. 3-Pack bundles: Infrared Sauna $135, Infrared Sauna with Red Light $135, Salt/Halotherapy $60, Red Light LightStim Beauty Panel $50, Chromotherapy $20
Single sessions expire 30 days from purchase. Package deals: Sauna + Red Light $285, Sauna + Salt/Halotherapy $210, Sauna + Chromotherapy $165. Also available: Sauna + Red Light $100, Sauna + Salt/Halotherapy $75, Sauna + Chromotherapy $60. Auto-bill 3-packs and single session bundles available.
⭐ 3.3 (26 reviews) View on Google

What Visitors Say

What Visitors Liked

✓ friendly and knowledgeable staff✓ clean tanning beds✓ good tanning results✓ helpful product recommendations✓ convenient mobile app✓ variety of tanning beds

What Visitors Noted

⚠ mixed feedback on staff• limited tanning time enforcement• poor customer service• billing and refund issues• unreliable management• long wait times• malfunctioning tanning beds• inconsistent bed cleaning• lost personal items

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Palm Beach Tan in Simpsonville offers a wellness-focused experience centered on tanning and infrared sauna services. Guests appreciate the variety of tanning beds available, including sunbeds and stand-up options, which are noted for providing good tanning results. The venue provides infrared sauna services as part of its wellness offerings, promoting full-spectrum heat therapy for wellness and stress reduction. Other services include spray tanning and red light therapy. The atmosphere is described by some guests as providing a "mini spa" moment during sessions. Feedback on the staff is mixed, with some guests praising employees like April and James for being friendly, knowledgeable, and providing helpful product recommendations based on individual needs. These staff members are noted for their professionalism and patience. However, other guests report issues with customer service, including rude behavior from staff, difficulties with billing and refunds, and unresponsive management. Operational concerns include long wait times due to limited bed availability, malfunctioning tanning beds with bulbs out, and inconsistent cleaning of the equipment. Some guests have also reported lost personal items. The venue offers memberships and a convenient mobile app for managing appointments, though some visitors have canceled memberships due to dissatisfaction with policies like enforced time limits and customer service experiences.

What Reviewers Love

  • Staff members like April and James receive high praise for being knowledgeable, patient, and maintaining professionalism.
  • Guests report achieving good tanning results and appreciate the variety of bed options available.
  • The convenience of the mobile app for managing tanning sessions and accounts is noted positively.

Amenities

Tanning beds (sunbedsstand-up)Infrared saunaSpray tanningRed light therapyMobile app for account management

Frequently Asked Questions

What is the staff like at this location?

Guest experiences vary. Some highlight exceptionally friendly, knowledgeable, and professional staff who provide great product recommendations, while others report encounters with rude employees and poor customer service, particularly regarding billing issues.

Are there any common issues with the tanning equipment?

Some guests report that tanning beds occasionally have multiple bulbs out and can appear to be only partially cleaned. There are also mentions of long wait times due to limited bed availability for certain membership levels.

How does the membership and billing process work?

The venue offers monthly memberships. Some guests have experienced significant difficulties with billing, specifically when requesting account freezes or refunds, reporting unresponsive management and contradictory information from staff and corporate.