HOTWORX - West Columbia, SC (River District)

HOTWORX - West Columbia, SC (River District)

🔆 Infrared Sauna

📍 114 State St, West Columbia, South Carolina, 29169

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⭐ 4.6 (25 reviews) View on Google

What Visitors Say

What Visitors Liked

✓ infrared sauna workouts✓ video-led sauna sessions✓ 24/7 access✓ intimate workout space✓ effective heat therapy

What Visitors Noted

• saunas always full• broken cycle machines• poorly maintained equipment• broken water fountain⚠ mixed feedback on staff⚠ mixed feedback on customer service• difficult membership management• unresponsive phone communication• unauthorized equipment use⚠ mixed feedback on cleanliness

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Cold Plunge & Sauna

This gym provides 24-hour access to private infrared sauna rooms for video-led workouts. Gym members frequently highlight the effectiveness of the infrared sauna experience, noting they sweat more in less time and feel accomplished after each session. The primary offerings include 15-minute High-Intensity Interval Training and 30-minute isometric workouts such as Hot Pilates and Hot Yoga conducted within the heated, intimate sauna spaces. However, some members report that the saunas are often fully booked, which can limit access.

Staff

Feedback on staff is mixed. Many gym members describe the staff during operational hours as kind, welcoming, helpful, and super sweet, noting they make a point to get to know members personally. Conversely, other members report inconsistent service, unresponsive phone communication during business hours, and frustrations with customer service regarding membership management issues, including difficulties pausing or canceling memberships.

Additional Amenities

The facility includes cycle machines, though some members report these are frequently broken. A water fountain is listed as an amenity, but it has been reported as broken for extended periods. The intimate workout spaces are designed for small groups, and members appreciate the private room setup. Cleanliness receives mixed feedback, with some praising it and others noting the location can stay dirty and poorly maintained.

What Reviewers Love

  • Gym members appreciate the infrared sauna workouts, noting they sweat more in less time.
  • The 24/7 access and intimate, private workout rooms are frequently praised.
  • Many members find the staff during staffed hours to be friendly, helpful, and welcoming.

Amenities

Private infrared sauna roomsVideo-led workout sessionsCycle machinesWater fountain24/7 access

Frequently Asked Questions

What are the operating hours?

This gym offers 24/7 access to its infrared sauna workout rooms.

What types of workouts are offered?

The gym provides virtually instructed 15-minute HIIT and 30-minute isometric workouts like Hot Pilates and Hot Yoga within private infrared saunas.

Is customer service available by phone?

Some members report difficulty reaching staff by phone during posted business hours for membership inquiries or changes.