24 Hour Fitness

The sauna and steam room facilities at this gym are a significant point of concern for members. The sauna is described as unclean, with unpleasant odors, and the steam room floors are noted as being discolored and dirty. These conditions detract from the intended wellness and recovery benefits of heat therapy. Beyond the sauna area, the locker rooms are also frequently cited as unhygienic. The gym itself offers thousands of square feet of space with premium strength and cardio equipment, turf zones, a lap pool, and fitness classes. However, a persistent issue reported by long-term members is the high percentage of equipment that is out of service, including treadmills, stair masters, rowing machines, and a basketball backboard that has remained broken for months. Maintenance and repair responses are described as slow. While many staff members, including Lauren, Austin, and Dom, are recognized as friendly and helpful, some members have encountered unhelpful attitudes. Cleanliness throughout the facility is a consistent criticism, with reports of dusty floors, dirty equipment, and poorly maintained bathrooms. The gym's advertised 24-hour access has also been inconsistent, with reduced hours in practice. Members seeking a fully operational and clean facility, particularly for specific equipment or the sauna, express disappointment and note better-maintained alternatives in the area.