Fitness Connection

Fitness Connection

🔆 Infrared Sauna 🔥 Traditional Sauna

📍 4126 S Carrier Pkwy, Grand Prairie, Texas, 75052

Pricing

Service Price
Membership FC Plus Founding Member Special: $10/month, FC Basic Pre-sale pricing available
FC Plus Founding Member Special: $10 per month. FC Basic Pre-sale pricing available. 5-Day Pass option mentioned but pricing not specified on this page.
⭐ 4.8 (2543 reviews) View on Google

What Visitors Say

What Visitors Liked

✓ helpful staff members✓ professional establishment✓ clean gym facilities✓ lots of amenities✓ nice equipment

What Visitors Noted

⚠ mixed feedback on staff• unclear personal training contracts• high cancellation fees• poor member behavior enforcement• billing and collections issues

Fitness Connection is a large-scale gym in Grand Prairie, Texas, part of a growing community with over 50,000 square feet of space. The gym offers a wide array of amenities, including top-notch cardio and strength equipment, premiere studio spaces, basketball courts, and a Kids’ Club. Gym members frequently note the facility is clean and well-maintained, with nice equipment and lots of amenities. The staff receives significant praise for being helpful and professional, with specific members like Will, Juan, Luis, Uriah, and Renee highlighted for their exceptional service, detailed knowledge, and welcoming demeanor. Members describe the establishment as professional and recommend it to others in the area. However, experiences with staff can be inconsistent, with some members reporting unhelpful interactions, particularly concerning membership and personal training contracts. There are notable concerns regarding the personal training program, including reports of unclear two-year contracts, high cancellation fees, and challenging billing and collections processes. Additionally, some members express frustration with the enforcement of gym etiquette, citing instances of poor member behavior, such as individuals working out without proper attire, which they feel is not adequately addressed by staff. The gym provides a comprehensive fitness environment, but members advise careful review of all service agreements.

What Reviewers Love

  • Multiple staff members, including Will, Juan, Luis, Uriah, and Renee, are consistently praised for being exceptionally helpful, professional, and welcoming.
  • The gym is frequently described as a clean, professional establishment with lots of amenities and nice equipment.
  • There are significant concerns raised about the clarity and terms of the personal training contracts and associated billing practices.

Amenities

Cardio equipmentStrength equipmentStudio spacesBasketball courtsSaunasKids’ Club

Frequently Asked Questions

What is the structure of the personal training program?

Some members report the personal training program involves a two-year contract with significant cancellation fees, requiring a 30-day notice to cancel, and charges for any scheduled sessions within that notice period.

How do members describe the staff and cleanliness?

Many members praise specific staff members for being exceptionally helpful, professional, and knowledgeable. The gym facilities are frequently described as clean, tidy, and well-kept.

Is there an issue with gym etiquette enforcement?

Some members note instances of other guests not following gym rules, such as working out without shoes or shirts, and feel the staff does not always adequately address these behaviors.