Fitness Connection

Fitness Connection is a large-scale gym in Grand Prairie, Texas, part of a growing community with over 50,000 square feet of space. The gym offers a wide array of amenities, including top-notch cardio and strength equipment, premiere studio spaces, basketball courts, and a Kids’ Club. Gym members frequently note the facility is clean and well-maintained, with nice equipment and lots of amenities. The staff receives significant praise for being helpful and professional, with specific members like Will, Juan, Luis, Uriah, and Renee highlighted for their exceptional service, detailed knowledge, and welcoming demeanor. Members describe the establishment as professional and recommend it to others in the area.

However, experiences with staff can be inconsistent, with some members reporting unhelpful interactions, particularly concerning membership and personal training contracts. There are notable concerns regarding the personal training program, including reports of unclear two-year contracts, high cancellation fees, and challenging billing and collections processes. Additionally, some members express frustration with the enforcement of gym etiquette, citing instances of poor member behavior, such as individuals working out without proper attire, which they feel is not adequately addressed by staff. The gym provides a comprehensive fitness environment, but members advise careful review of all service agreements.