HOTWORX - Riverton, UT - Mountain View Village
📍 4574 W Partridge Hill Ln Suite E-120, Riverton, Utah, 84096
What Visitors Say
What Visitors Liked
What Visitors Noted
Cold Plunge & Sauna
This gym provides a 24-hour infrared fitness experience centered around private, small sauna rooms. The core offering is a heated infrared sauna environment for virtually instructed workouts. Gym members utilize these private saunas for a variety of sessions, including 15-minute High-Intensity Interval Training and 30-minute isometric workouts such as Hot Pilates, Hot Yoga, Hot Barre, Hot Core, Hot Cycle, and Hot Blast. The infrared heat is integral to the workout experience, with members noting the sessions leave them feeling satisfied and energized, provided they maintain proper hydration. There is no mention of a cold plunge or contrast therapy facility in the available feedback.
Atmosphere
The atmosphere is designed for privacy and reduced social pressure. Many gym members, particularly those who find traditional gyms intimidating or are introverts, appreciate the private sauna rooms and virtual instructors. This setup creates a less intimidating environment that makes consistent exercise more accessible for individuals with busy schedules, such as working parents.
Pricing
Membership involves a monthly fee, with mentions of a $60 per month plan requiring a minimum 90-day commitment. There is also a reference to a $90 monthly charge. The cancellation policy requires in-person action during staffed hours and may involve fees; one member reported being told they would have to pay for two additional months or a fee equivalent to one and a half months' membership to cancel immediately.
Staff
Feedback on staff is mixed. A specific staff member, Adriana, is highlighted for providing exceptional customer service. However, other members report significant difficulties with customer service responsiveness, describing it as horrible, unresponsive, and frustrating, particularly regarding membership cancellation and equipment maintenance requests.
Additional Amenities
The primary amenity is 24/7 keypad access for members. However, there are multiple reports that this keypad at the Riverton location is broken and has not been replaced, preventing members from utilizing the 24/7 access benefit outside of staffed hours.
What Reviewers Love
- Private sauna rooms provide a comfortable, low-pressure workout environment for those who find traditional gyms intimidating.
- The 24/7 access model is appreciated for fitting into hectic schedules, though the keypad is reported as faulty.
- Workouts in the infrared heat are described as energizing and satisfying.
Amenities
Frequently Asked Questions
What is the workout format?
Workouts take place in private infrared sauna rooms with virtual instructors, offering sessions like Hot Yoga, Hot Pilates, and HIIT.
What are the cancellation terms?
Cancellation must be done in person during staffed hours and may require payment for additional months or a significant cancellation fee.
Is the gym accessible 24/7?
While 24/7 access via a keypad is a stated benefit, members report the keypad at this location is frequently broken, limiting access to staffed hours.
