Sundays Sun Spa Wellness
📍 222 W 21st St, Norfolk, Virginia, 23517
What Visitors Say
What Visitors Liked
What Visitors Noted
Additional Amenities
This spa offers Personal Thera-Sauna and HaloSauna services, focusing on light-based therapies for relaxation and skin health. The primary service is tanning, with guests consistently describing the beds as great quality and impeccably maintained. The salon environment is noted for being clean.
Atmosphere
The atmosphere is often described as positive, upbeat, and fun. Many guests enjoy the welcoming environment after a long, stressful day, noting it contributes significantly to their experience beyond the tanning service itself.
Pricing
The spa offers membership options, which some guests find to be a great price. However, guests should be aware of the cancellation policy, which requires a 30-day written notice. Some spa-goers have found the policy to be strict and the process for canceling memberships, which must be done via phone, to be inconvenient.
Staff
Feedback on staff is mixed. Many guests describe the team as friendly, accommodating, and professional, with specific praise for staff members like Tyler. The check-in process is noted for being fast and efficient. However, other experiences cite instances of unwelcoming behavior, poor customer service regarding promotions, and staff who can be pushy with product and membership sales.
What Reviewers Love
- Guests consistently praise the great tan quality and the impeccably maintained, high-quality tanning beds.
- The atmosphere is frequently described as positive, upbeat, and fun, providing a welcoming escape.
- The check-in process is noted for being fast and efficient.
Amenities
Frequently Asked Questions
What is the cancellation policy for memberships?
The spa requires a 30-day written notice to cancel a membership. Cancellations must be processed by phone, and members are charged for the following month if notice is given inside that 30-day window.
How well-maintained are the tanning beds?
Guests consistently note that the tanning beds are of great quality and are impeccably maintained. However, some feedback mentions that the floors in stand-up beds and the interiors can sometimes be unclean.
Is the staff knowledgeable and friendly?
Experiences vary. Many guests find the staff to be very friendly, accommodating, and professional. Other guests have reported instances of unprofessional behavior, particularly regarding promotion disputes and pushy sales tactics.
