Palace Spa

Palace Spa

🔆 Infrared Sauna

📍 1727 S 316th St STE 201, Federal Way, Washington, 98003

🕐
⭐ 3.9 (551 reviews) View on Google

What Visitors Say

What Visitors Liked

✓ hot dry sauna✓ hot steam room✓ cold plunge available✓ contrast therapy✓ relaxing spa pools✓ effective body scrubs✓ diamond package treatment✓ good skin results

What Visitors Noted

• steam sauna broken• ice room broken⚠ mixed feedback on cleanliness• dated decor• worn towels with holes• tiles crumbling in pools• missing/loose sauna boards• mold in tile grout• unprofessional cleaning during hours• random business hours⚠ mixed feedback on staff• no membership option• lack of courtesy amenities

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Cold Plunge & Sauna

This spa provides a traditional Korean spa experience centered on thermal therapy. The facility features a hot dry sauna and a hot steam room, which spa-goers find to be a great temperature and very relaxing for post-stress recovery. The cold plunge is available and described as very cold, creating an effective contrast with the hot pool for contrast therapy. However, guests frequently note that the steam sauna and other thermal rooms like the Ice Room are sometimes out of order. Maintenance issues in the sauna, such as missing or loose boards, are also mentioned. The spa pools include hot, warm, and cold options, though some guests report difficulty detecting a temperature difference between the hot and warm pools.

Atmosphere

The facility is described as having dated decor and is an older style. Spa-goers report mixed experiences regarding the environment; some find it clean and not crowded, contributing to relaxation, while others note significant disrepair. Issues include crumbling tiles on pool steps, mold in tile grout, chipping paint, and worn towels with holes and stains. The tranquility can be disrupted by unprofessional cleaning during operating hours and staff yelling near the front desk.

Pricing

The spa does not offer a membership option, which some guests express a desire for, stating they would pay a monthly fee. They offer day passes and package deals, such as a discount on one's birthday. A multi-visit pass package is available for purchase.

Staff

Feedback on staff is mixed. Some guests describe them as incredibly kind and communicative, sharing laughs even with language barriers. Others note instances of unprofessional behavior, such as yelling in guest areas. The attendants providing the Diamond Package body scrubs and massages receive specific praise for their effective techniques.

Additional Amenities

The spa features several themed thermal rooms, including a Salt Room, a Clay Room, and a Jewel (Jade) Room, though these are frequently reported as being out of order. The signature Diamond Package includes a full-body exfoliation scrub, a massage with oils, a facial mask, and hair washing, which leaves guests feeling deeply pampered.

What Reviewers Love

  • The hot dry sauna and steam room are noted for their great, relaxing temperatures.
  • The Diamond Package body scrub and massage service is highly praised for its effectiveness.
  • The cold plunge provides a very cold, effective contrast to the hot pools.

Amenities

Hot dry saunaHot steam roomCold plunge poolHot spa poolWarm spa poolClay RoomSalt RoomIce RoomJewel/Jade RoomBody scrubsMassage servicesFacial masksTowels providedLocker rooms

Frequently Asked Questions

Are all the thermal rooms usually in working order?

No, guests frequently report that the steam sauna, Ice Room, and Jewel Room are often out of order. It is recommended to call ahead to check availability.

What is included in the Diamond Package?

The Diamond Package is a 90-minute treatment that includes a pre-soak, a full-body exfoliation scrub, a massage with lotion and oil, a facial mask, and hair washing.

Does the spa offer a membership program?

No, the spa does not currently offer a membership option. They sell multi-visit pass packages instead.