HOTWORX - Montgomery, AL - Peppertree
📍 7252 Halcyon Park Dr, Montgomery, Alabama, 36117
Services: Infrared Sauna
Amenities & Features
About
Cold Plunge & Sauna
This gym provides private, professional-grade infrared sauna rooms for virtually instructed workouts, with the core experience centered on infrared heat. Gym members can adjust the sauna temperature to their preference, with many opting for temperatures around 125 degrees. The sauna facilities are consistently noted for being super clean and pristine. Instructor-led sessions are displayed on TVs within the private sauna rooms and include 15-minute HIIT workouts and 45-minute ISO sessions, allowing members to vary their routines.
Staff
The staff is described as helpful and friendly. Specific praise is directed at manager Claudia Parker, who is noted for her warmth, professionalism, and dedication, including providing personalized service. However, some members have reported negative interactions with management, including allegations of racial profiling and confrontations over rule enforcement.
Pricing
& Access The gym operates 24 hours a day, with access managed via an app or a personal code, though some members have experienced issues with the Bluetooth/app functionality. There is mention of a free introductory session. Several members report difficulties with the cancellation policy and billing, stating that cancellations require two months' advance notice and that unexpected charges or refund issues have occurred.
Atmosphere
& Facility The overall atmosphere is described as welcoming, with a professional-grade facility. The studio is consistently highlighted for being always clean. It is a private space where members can work out at their own pace. The environment is noted as nurturing and safe by some, though other accounts contradict this sentiment regarding staff interactions.
