HOTWORX - Redlands, CA
📍 9980 Alabama St Suite D & E, Redlands, California, 92374
Services: Infrared Sauna
Amenities & Features
About
Cold Plunge & Sauna
This 24-hour infrared fitness studio offers virtually instructed workouts within private infrared sauna suites. Gym members engage in a variety of cardio, yoga, and other workout classes specifically designed for the heated environment, which leads to significant sweating and is noted for weight loss and inch reduction. The private infrared saunas are consistently described as clean and well-maintained, with adjustable temperature and lighting settings. Members can book private sessions through the gym's app to block others from joining, and each sauna accommodates up to three people. Many members report tangible recovery benefits from the infrared heat, including improved sleep, faster recovery, and better joint feel.
Atmosphere
The facility is noted for being a clean, well-maintained, and safe workout space. Gym members appreciate the great atmosphere and describe it as a welcoming environment for anyone to work out.
Staff
Feedback on staff is mixed, with many members describing them as friendly, great, and lovely, specifically mentioning Janelle the manager and Alexiana the assistant manager. However, other experiences note difficulties in communication, particularly regarding membership management and cancellations under previous management. The new management has reportedly changed policies to better service customers.
Pricing
Membership options are presented to prospective members, though specific pricing is not detailed in the reviews. There is a noted $99 early cancellation fee. The cancellation process has been a significant point of feedback; it previously required a 60-day notice and was described as difficult, with some members experiencing billing issues after attempting to cancel. The new management has stated they have changed their cancellation policy.