Holiday Inn Express & Suites San Pablo - Richmond Area by IHG

This hotel gym provides a sauna facility for heat therapy and relaxation as part of its wellness amenities. The gym itself is noted by guests as being small but conveniently open 24/7. Beyond the fitness area, the hotel offers unfussy lodging with a focus on practical comforts. Many guests appreciate the newly renovated and spacious rooms, which are often described as clean and organized. The complimentary breakfast receives frequent praise for being good, incredible, and freshly replenished, with specific mention of friendly kitchen staff. The location is a significant draw, considered great for its proximity to the freeway, restaurants, shopping, and a casino.

Feedback on the hotel experience is mixed. Positive comments highlight great water pressure in some rooms, hospitable staff, and the overall cleanliness of the property. However, several operational issues are noted. These include room maintenance problems like malfunctioning door handles, a bothersome blue light that cannot be shut off, and outdated features or a lack of in-room safes. Some guests report inconsistent staff availability, including long lunch breaks and unresponsive management, particularly regarding disputed charges like incorrect smoke fees. Construction noise during renovations has also been a point of contention for some visitors, though the updated rooms in remodeled sections are well-liked.