Prime Rate Inn
📍 12850 35 Frontage Rd W, Burnsville, Minnesota, 55337
Services: Infrared Sauna, Jacuzzi, Traditional Sauna
Amenities & Features
About
Cold Plunge & Sauna
This spa provides a sauna facility for heat therapy and relaxation as part of its indoor pool area. The pool and hot tub are maintained and clean according to some spa-goers. However, other guests report the pool area was not clean, with debris such as beer bottles and chips on the floor. The hot tub is noted to have high chemical levels that caused eye irritation for some visitors, making it difficult to use.
Atmosphere
The motel is described as straightforward, low-key, and outdated. A persistent smell of cigarettes and pool chemicals is noted in common areas. The surrounding area feels safe, but there is ongoing construction nearby. Some guests report noise disturbances, loud music, and security concerns, including strangers shaking door handles.
Staff
Guests frequently report mixed experiences with staff. Many appreciate professional and friendly service, while others describe specific staff members as rude, particularly in situations involving overbooking. One staff member, whose name begins with an 'S', is singled out for poor service. Staff have been helpful in addressing issues like room changes for pest problems.
Additional Amenities
Beyond the spa facilities, Prime Rate Inn is a motel offering straightforward rooms. The property features snack and soda vending machines and offers a prepackaged breakfast of mini doughnuts and coffee. There is lots of parking, and the location is easy to find, providing reasonable access to downtown Minneapolis and St. Paul.
