Palm Beach Tan
📍 9932 Kennerly Rd, St. Louis, Missouri, 63128
Services: Infrared Sauna, Red Light Therapy
Amenities & Features
Pricing
| Service | Price |
|---|---|
| Wellness Plus: $69.95 (unlimited Clearlight services and Wellness Red Light up to 2 sessions/day, includes all Wellness services), Sauna: $49.95 (unlimited Clearlight Infrared 1 session/day, 50% off Clearlight add-on services), Red Light: $49.95 (unlimited Wellness LightStim Beauty Panel 1 session/day, 50% off Clearlight add-on services). Equipment may vary by location. | |
About
Cold Plunge & Sauna
This venue offers full-spectrum heat therapy through its infrared sauna, which is noted for promoting wellness and reducing stress. The sauna is a key feature for guests seeking relaxation and recovery benefits. However, the primary focus of the venue and the majority of guest feedback centers on its tanning services, not on cold plunge facilities or contrast therapy, which are not mentioned in the available information.
Pricing
The venue operates on a membership model, with guests mentioning monthly fees around $70-$80. A membership rewards program is available and is appreciated by some guests. However, several guests find the services to be overpriced compared to other tanning salons. Cancellation policies have been a point of contention, with some guests reporting difficulties and being charged for an additional month after cancellation.
Staff
Staff reception is mixed. Specific employees like Kailey and Lanie receive consistent praise for being friendly, patient, helpful, and knowledgeable, particularly regarding membership accounts. In contrast, other staff interactions and management have been described as unhelpful, unapologetic, and providing poor customer service, especially when handling complaints or account issues.
Additional Amenities
The core amenities are tanning-related. The location features upgraded and clean tanning beds that are well-maintained. The spray tan machine, however, is noted by some guests as being outdated and providing limited coverage compared to newer models that spray from all angles. A policy requiring the purchase of venue lotions for tanning bed use has been implemented, which has led to cancellations.
Location & Expansion
The location at 9932 Kennerly Rd is considered convenient by some guests. A significant and repeated complaint concerns unreliable business hours, with the venue being closed during advertised operating times on popular days, causing frustration for members who have paid for access.
