MedSpa at IMCNC

The MedSpa at IMCNC in Chapel Hill offers Red Light and Clear Light Saunas as part of its wellness services. Beyond these sauna offerings, the spa provides a diverse array of medical and rejuvenating services, including Softwave TRT, numerous IV Infusion options, and supplements. The practice is noted for its personalized, concierge-style medical care. Many guests appreciate the compassionate and competent care from Dr. Julie McGregor, who is frequently mentioned for taking significant time with patients to address complex health issues. The attentive and helpful staff is also a positive highlight for many visitors.

However, spa-goers report significant inconsistencies and concerns. Several guests describe dangerous medication errors and inadequate physical examinations during appointments. The practice operates on a cash-pay model, which guests find expensive, with high out-of-pocket costs for visits and services. Appointment scheduling is described as difficult, with reports of favoritism and long wait times. Furthermore, the spa has abruptly canceled ongoing infusion services for some patients, forcing them to seek care elsewhere. While some find the care invaluable, others feel the practice operates more like a boutique than a reliable medical facility due to these operational glitches and high costs.