Palm Beach Tan
📍 15235 John J Delaney Dr C, Charlotte, North Carolina, 28277
Services: Infrared Sauna, Red Light Therapy
Amenities & Features
Pricing
| Service | Price |
|---|---|
| Infrared Sauna single session: $50.00, 3-pack bundle: $125.00. Red Light Therapy single session: $50.00, 3-pack bundle: $125.00. Membership options: Sauna $49.95/month (1 session/day), Sauna Plus $69.95/month (unlimited), Wellness Plus $99.95/month (unlimited all wellness services). 3-pack bundles expire 30 days from purchase. | |
About
Cold Plunge & Sauna
This venue offers infrared sauna services as part of its wellness offerings, providing a full-spectrum heat therapy experience. Guests associate the sauna with reduced stress and a refreshed feeling. The sauna is presented as a key amenity alongside the venue's primary tanning services.
Additional Amenities
The venue provides tanning services through a variety of beds and custom spray tanning, alongside its red light therapy and sauna amenities. The tanning beds include premium options for which members pay extra, though guests frequently report that specific beds, such as bed 16, are often out of service.
Staff
Feedback on staff is highly mixed. Many guests specifically praise staff member Tory for her warm, welcoming, and knowledgeable service, noting she goes above and beyond with personalized recommendations. Conversely, other guests describe encounters with uninviting, rude, and unprofessional staff, particularly during evening shifts, who provide inconsistent information about membership benefits like additive discounts.
Atmosphere
& Operations Guests have mixed feedback on the overall operation. Many appreciate the clean and well-kept condition of the Ballantyne location when it is properly maintained. However, significant and recurring operational issues are frequently cited, including tanning beds and air conditioning systems being out of order, random closures with notes on the door, and a shop that can sometimes be dirty. These problems have led long-term members to visit other locations.
Pricing
The venue offers monthly membership plans. Some guests note frustration with the membership structure, feeling that required purchases of seascape additives for spray tans constitute hidden costs not fully disclosed at sign-up. There is also guest sentiment that members should receive reimbursement when paid-for amenities like premium beds are unavailable.