Galaxy Home Recreation Warehouse & Distribution Center

Galaxy Home Recreation Warehouse & Distribution Center is a major retailer for backyard and indoor leisure products in Oklahoma and Arkansas. Visitors to the showroom at 71st & Garnett can explore products and receive personalized assistance. The warehouse and distribution center at 46th Pl & Memorial operates by scheduled appointment. The venue offers a range of home wellness and recreation products, including saunas. One visitor specifically sought to purchase a new sauna after their previous unit failed, indicating the venue carries these items for home installation. Beyond saunas, the business provides above-ground pools, hot tubs, massage chairs, and related supplies and services, including installation, parts, and repairs.

Customer experiences with service vary significantly. Many guests highlight exceptionally helpful individuals, such as Andy, who is noted for his attentiveness and kindness in the showroom, and Jim, a knowledgeable technician who efficiently fixes massage chairs. Responsive sales support for parts orders and friendly, professional installers and dock staff are also appreciated. However, other visitors report inconsistent customer service, including unhelpful in-store staff, delayed response times, unreturned calls, and significant issues with pool installations. These problems have included lost pool parts, damage to property during installation, and defective liners resulting in water loss, with guests noting a lack of offered compensation for these inconveniences. The overall sentiment suggests that positive outcomes are often tied to interactions with specific, dedicated staff members.