The Norwich Spa at Graduate Providence
📍 11 Dorrance St, Providence, Rhode Island, 02903
Services: Infrared Sauna, Massage
Amenities & Features
About
Atmosphere
The Norwich Spa at Graduate Providence occupies a historic space within the Graduate Hotel, noted for its visually appealing architecture. Guests describe the venue as smelling delightfully clean and fresh, with a hygienic appearance. However, feedback on the relaxation areas is mixed. The "deep relaxation" room is described as gorgeous but lacking cohesive design and warmth, with dim lighting, bare walls, and muted colors creating a cold atmosphere. Some guests feel the layout is odd and does not fully invite relaxation, suggesting a need for reconfiguration.
Staff
Staff experiences vary significantly among spa-goers. Many guests encounter friendly and professional team members, with specific praise for the Spa Director who personally handles situations and ensures a top-notch experience. The nail service staff receive exceptional praise for being thorough and making guests feel important. Conversely, some guests report issues with booking coordination, unaccommodating responses to scheduling mishaps, and isolated incidents of incomplete or painful treatments.
Additional Amenities
This boutique spa offers a variety of services beyond massages and facials. The gorgeous first-floor nail bar and makeup areas are a highlighted feature. The spa provides services such as gel manicures, pedicures, facials, body wraps, and specialized experiences like the Holistic meditation and spinal treatment. The gel manicure and pedicure services, in particular, are celebrated for their exceptional longevity and quality.
