HOTWORX - Katy, TX - Fulshear
📍 5215 FM 1463 #100, Katy, Texas, 77494
Services: Infrared Sauna
Amenities & Features
About
Cold Plunge & Sauna
This 24-hour infrared fitness studio provides gym members with individual, private sauna rooms for virtually instructed workouts. The primary wellness feature is the use of infrared energy and heat within these private saunas for exercise and recovery. Members engage in a variety of sessions, including 15-minute High-Intensity Interval Training and 30-minute isometric workouts such as Hot Pilates, Hot Yoga, Hot Barre, Hot Core, and Hot Cycle. The facility is consistently described by members as spotless and very clean, contributing to a high-quality sauna experience focused on fitness and recovery benefits.
Pricing
The gym offers membership options, with specific pricing mentioned by members including a $59.99 monthly rate for single-location access and a $79.99 monthly rate for access to any location. Members have reported confusion regarding other potential bundle deals and pricing information, noting that staff have provided inconsistent quotes. The cancellation process has been a point of contention, with some members reporting difficulties canceling over the phone and experiencing unauthorized charges after believing their membership was frozen or canceled.
Staff
Feedback on staff is mixed. Some members specifically praise staff members like Bethany and Cailean for being extremely helpful, having an amazing attitude, and explaining everything in detail. Other members report negative experiences with certain employees, describing issues with customer service, misinformation about memberships, and unresponsive management. There are also serious allegations from some members regarding the conduct of specific staff.
Atmosphere
The gym is noted for being spotless, clean, and not crowded. It is a small facility that offers 24-hour access, which members appreciate for convenience. However, some members who have visited other locations note that this particular gym could use more prominent reminders or instruction for members to clean equipment after use to maintain readiness for the next session.