Genesis Health Clubs - Springfield North

A significant issue noted by gym members is the sauna, which has reportedly been non-functional for an extended period. This ongoing maintenance problem has been a point of frustration for members who value this amenity as part of their wellness and recovery routine. Beyond the sauna, the gym is recognized for its comprehensive fitness offerings. It features a wide array of top-notch equipment, including lifting racks, free weights, and strength training machines, though some members report that equipment breakdowns occur and repairs can be slow. The facility offers a diverse schedule of group fitness classes, such as cycling, yoga, HIIT, and strength training, with instructors who are frequently praised for being encouraging and willing to work with all ability levels. The staff, including individuals like Kason, Jeff, Darren, Travell, and E’lisa, receive consistent positive feedback for their friendliness and personalized service, often greeting members by name. Additional amenities include high-tech cardio equipment, luxury locker rooms, a Kids Club, and occasional free chair massages. However, members also note challenges with climate control in the workout areas and express concerns regarding membership costs, annual fees, and strict cancellation policies.