Pulse Premier Fitness - Benton
📍 1214B Military Rd, Benton, Arkansas, 72015
Services: Infrared Sauna, Massage, Traditional Sauna
Amenities & Features
About
Cold Plunge & Sauna
Pulse Premier Fitness advertises both a traditional sauna and an infrared sauna among its wellness amenities. However, a significant and recurring point of feedback from gym members concerns the men's sauna, which has been non-functional for an extended period, with one member noting it has not worked for six months. This is a source of frustration as the operational sauna is located exclusively in the women's locker room, limiting access for what members describe as a predominantly male clientele. The gym's continued advertising of a sauna on its website and Google page is noted by members as misleading, given the ongoing issue with the men's facility.
Pricing
The gym offers a very affordable monthly membership fee. A specific promotion mentioned by members allows access for only $7 per month if the member works out at least 12 times within that month. Tanning, a sauna, and a hydro massage chair are included in the membership.
Staff
Feedback on staff is mixed. Some members highlight a friendly staff, with specific appreciation for team members like Stephenie and Mike, who are described as helpful and respectful. Other members report negative experiences, describing the front desk staff as unfriendly, unhelpful, and seeming put off by questions. Issues with membership cancellation have also led to criticism of customer service and billing departments.
Additional Amenities
Beyond the sauna, this 24-hour gym provides a variety of workout equipment to fit different needs. Other included amenities are tanning beds and a hydro massage chair. Members note that when machines break down, repairs are generally handled quickly.
Atmosphere
The gym is described as a community-oriented, family-owned business that is not too big or too small. Many members appreciate the clean and comfortable facilities, and note the presence of a respectful and helpful gym community. Some describe it as a "work in progress," indicating ongoing improvements.
