Dan McKinney Family YMCA

🔆 Infrared Sauna 🧊 Cold Plunge

📍 8355 Cliffridge Ave, La Jolla, CA, 92037

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⭐ 4.4 (306 reviews) View on Google

What Visitors Say

What Visitors Liked

✓ sauna available✓ steam room available✓ giant jacuzzi/hot tub✓ warm pool temperature✓ clean locker rooms/showers✓ unbeatable ocean/sunset view✓ new/beautiful/remodeled facility✓ great outdoor pool/splash pad✓ top-notch modern equipment✓ family-friendly amenities✓ discounted membership options✓ helpful/knowledgeable trainers✓ wide variety of classes✓ childcare/kids programs available

What Visitors Noted

• sauna frequently broken• spa/hot tub often closed• pool closures/inconsistencies⚠ mixed feedback on staff• poor customer service responsiveness• technical issues with app/website• difficult membership cancellation• overcrowded at peak times• small/limited weight area• unpleasant locker room odor• poor wheelchair/stroller accessibility• childcare often at capacity• limited studio room access• early Friday closing hours

Cold Plunge & Sauna

The Dan McKinney Family YMCA features a sauna and a steam room, which members appreciate for recovery and preparation. However, the sauna and spa facilities are frequently noted for being broken or closed for extended periods, with members reporting weeks-long outages. The venue also offers a giant jacuzzi, though its operational status is inconsistent and it often closes. When functional, the sauna and steam room are valued amenities, though some members note that conversation levels in the sauna can be high.

Atmosphere

This YMCA is described as a massive, flagship complex with a beautiful, modern, and clean facility. Members frequently praise the unbeatable ocean and sunset views from the workout areas. The atmosphere is generally considered friendly, positive, and family-centric, serving as a beloved community destination. The venue can become very crowded during peak hours, and some members have reported an unpleasant odor in certain areas like the men's locker room.

Pricing

The YMCA offers membership options, including discounted memberships for those on assistance programs like social security or with food stamps, with the possibility of a grant covering the entire cost. San Diego County residents are entitled to two free guest passes per year to try the facility. Some members feel the value has decreased, noting rising membership costs alongside reductions in services like included childcare and reliable facility operations.

Staff

Feedback on staff is mixed. Many members describe staff as friendly, helpful, observant, and polite, with specific trainers like Eric and instructors like Cappie and Melinda receiving praise. Conversely, several reports cite poor customer service, particularly regarding membership cancellation and refund requests, with one front desk employee named Brian mentioned multiple times for unprofessional behavior. Responsiveness from management to member concerns is also noted as lacking.

Additional Amenities

This location boasts extensive amenities, including two large outdoor pools (one lap, one recreational) with a warm salt-water temperature, a splash pad for children, and multiple gymnasiums for basketball and gymnastics. The workout area features modern cardio and strength equipment, though the free weight and squat rack space is considered limited. Other features include a smoothie bar/cafe, childcare, a wide variety of group fitness classes, ping pong, shuffleboard, and family locker rooms.

What Reviewers Love

  • The facility is praised for its beautiful, modern design, unbeatable ocean views, and extensive family-friendly amenities.
  • The outdoor aquatic complex, including warm pools and a splash pad, is a major highlight for many guests.
  • Members value the wide variety of programs and classes available for all ages.

Amenities

SaunaSteam roomGiant jacuzzi/hot tubOutdoor lap poolRecreational poolSplash padCardio equipmentStrength training equipmentFree weightsBasketball courtsGymnastics areaGroup fitness classesChildcare/Kids programsLocker roomsShowersFamily locker roomsSmoothie bar/CafePing pongShuffleboardLocker RoomWifiFree WifiAccessibility

Frequently Asked Questions

Is the sauna or hot tub often out of service?

Yes, members frequently report that the sauna, spa, and hot tub experience extended closures or are often broken.

Are there discounts available for memberships?

Yes, the YMCA offers discounted membership options for those on qualifying assistance programs, and San Diego County residents can get two free guest passes per year.

Is the weight training area sufficient?

The facility has modern equipment, but several members note the free weight and squat rack area is relatively small and can be crowded, often requiring a wait for racks.