CAZ Cold Plunge & Sauna
📍 100 West Coast Hwy STE 103, Newport Beach, California, 92663
Services: Infrared Sauna, Cold Plunge
Amenities & Features
About
Cold Plunge & Sauna
This gym offers private suites for 50-minute sessions centered on Sunlighten infrared saunas and Plunge cold tubs, aimed at heat therapy, cold therapy, and contrast therapy for relaxation and recovery. The core experience is structured around these dedicated, private suites. Gym members describe the cold plunge as nice, deep, and cold, and the sauna rooms as cozy. However, members have reported instances where the cold plunge was not working or required filter maintenance, which disrupted scheduled sessions.
Additional Amenities
The venue includes gym amenities, providing a broader wellness offering for guests beyond the private sauna and cold plunge suites.
Staff
Gym members have reported significant issues with customer service and operational reliability. A member described being abruptly kicked out of a sauna session mid-use to accommodate another guest, labeling it the worst customer service experience. Other members note unreliable phone communication, with calls going unanswered for days and no voicemail option available.
