24 Hour Fitness
📍 6348 College Grove Way Suite 109, San Diego, California, 92115
Services: Hot Tub, Infrared Sauna, Massage, Steam Room, Traditional Sauna
Amenities & Features
Pricing
| Service | Price |
|---|---|
| Monthly Platinum: $40.99-$43.99, Monthly Gold: $35.99-$40.99, Yearly Platinum: $35.98 ($431.76 due), Yearly National: $26.99 ($323.88 due), Yearly Gold: $22.99 ($275.88 due). $59.99 Annual Fee required for Platinum Non-Commitment. First month's dues waived on select plans with $1 down payment. | |
About
Cold Plunge & Sauna
This 24 Hour Fitness location offers a sauna and steam room as central features for post-workout recovery. Gym members report that these heat therapy amenities have suffered from significant maintenance issues. There are consistent reports that both the sauna and steam room have not been cleaned for extended periods, with specific mentions of brown sludge accumulating on the floors and around the drains. The condition of these areas is a primary concern for members seeking relaxation and heat therapy benefits. An update noted that the steam room was cleaned following feedback, but the overall cleanliness of the wet areas remains a point of contention among the membership.
Additional Amenities
The gym features a large facility with a variety of workout options, including a pool area and group fitness classes like Zumba. Members note the workout area itself is in good shape with fairly new equipment, and some appreciate a recent remodel that introduced newer, more durable machines. However, other amenities face challenges. The men's locker rooms, showers, and bathrooms are frequently described as unclean, with mentions of mold, brown stains, and poor maintenance. The pool area has been noted to have slime on the tiles. Equipment maintenance is inconsistent, with reports of broken benches, disorganized free weights scattered throughout the gym, and frequently empty paper towel dispensers.
Staff
Feedback on staff is mixed. Several members describe the staff as friendly, professional, kind, and helpful, with one member specifically thanking a staff member named Terrance for making them feel welcome. Conversely, other reports describe poor customer service experiences, including unprofessional phone etiquette, rude managerial behavior, and staff inattention while members are at the front desk.
Location & Expansion
This gym is noted for its convenient location near SDSU with quick freeway access. Its 24-hour operation schedule is a significant benefit for members, though specific overnight closures for cleaning of the pool and locker rooms are scheduled on Thursdays and Fridays.