24 Hour Fitness

The sauna facilities at this 24 Hour Fitness location are a point of significant concern for gym members, who describe them as unsanitary. Members specifically note that street shoes are commonly worn inside the sauna, which is viewed as contrary to a healthy cleansing environment, and there is no visible cleaning schedule. The gym also provides a steam room, which is listed among its amenities. Beyond the sauna, the pool area receives mixed feedback; the water is described as cold and heavily chlorinated, with only four lanes limiting simultaneous use. The jacuzzi has been non-operational for an extended period.

This gym offers a large, spacious facility with thousands of square feet of premium strength and cardio equipment, turf zones, and an outdoor gym area. Members appreciate the good price-to-benefit ratio and the large capacity for fitness classes, which are taught by instructors noted as being very good. The class floors are well-maintained, with staff promptly mopping sweat. The location in a nice shopping mall is also a plus. However, cleanliness is a recurring issue beyond the sauna. Members report hair and mold in showers, mildew and scum in the pool area, and a general need for more frequent deep cleaning in changing areas, bathrooms, and the weight room. While much of the equipment is functional, some machines show wear like torn upholstery, and a layer of dust and grime is noted on older equipment. Staff members like Alex, Duc, Vivian, and TJ receive positive mentions for being helpful, friendly, and providing excellent customer service regarding memberships.