VIDA - City Vista
📍 445 K St NW, Washington, District of Columbia, 20001
Services: Infrared Sauna
Amenities & Features
About
Cold Plunge & Sauna
This gym offers a traditional sauna and steam room. Gym members report significant and persistent issues with these amenities. The men's steam room has been non-functional for extended periods, cited as broken for over ten weeks and, in some cases, for at least six months. When operational, it functions only about 25% of the time. The traditional sauna presents safety concerns, with members noting exposed electrical components hanging from the wall. There is no mention of a cold plunge facility available at this location.
Staff
Front desk staff receive mixed feedback. Many members find the employees to be very friendly and competent. However, others note that staff can be inattentive, often talking among themselves or on their phones when members enter. One member reported that after complaining about maintenance issues, an employee called them "mean" and threatened to revoke their membership.
Additional Amenities
The gym provides locker rooms, showers, and towels, though members consistently report problems with these amenities. Towels are frequently out of stock at the front desk, and when available, they are often described as torn or stained. The locker rooms and showers are routinely cited as dirty, with items like used bandages and personal toiletries left for days. The gym floor features cardio and weight equipment, but members note that machines are often broken for weeks without repair. Group fitness and Pilates classes are offered, though Pilates requires a separate, expensive purchase outside the standard membership.
Location & Expansion
This location is in Washington D.C.'s Mount Vernon Triangle. The closure of the nearby Gallery Place VIDA location has led to significant overcrowding at City Vista. Management's communication regarding this closure and the associated renovations at City Vista has been disappointing to members, with some feeling misled about timelines and contract terms for services like personal training. The gym has undergone recent renovations, which some members see as an improvement, but issues with basic upkeep persist.
