Peak Sauna
📍 5685 Nicholas Ln, Pensacola, Florida, 32526
What Visitors Say
What Visitors Liked
What Visitors Noted
Cold Plunge & Sauna
Peak Sauna specializes in providing a wide selection of saunas, including traditional and infrared models crafted from top-quality materials. Guests specifically note the excellent quality of the outdoor sauna option available. The venue provides a complimentary customization service, allowing for numerous sauna configurations to meet specific needs. These saunas are associated with health benefits such as improved cardiovascular health, detoxification, and stress relief.
Staff
The customer experience regarding staff is highly polarized. Some guests report good customer service, with specific mention of a helpful staff member named John who assisted with delivery. However, other guests report severe issues, describing the operation as a scam where staff became unresponsive after payment, failing to ship orders and forcing customers to file payment disputes to recover their money.
What Reviewers Love
- Guests highlight the excellent quality of the outdoor saunas.
- Some visitors report positive customer service interactions and timely delivery.
- Multiple guests warn of severe issues with order fulfillment and responsiveness.
Amenities
Frequently Asked Questions
Does Peak Sauna offer outdoor saunas?
Yes, the venue offers outdoor saunas, and guests have noted their excellent quality.
What is the customer service experience like?
Experiences vary significantly. Some guests report good service and timely delivery, while others report unresponsive service, non-shipment of orders, and describe the website as a scam requiring payment disputes.
Can I customize my sauna?
Yes, the venue provides a complimentary customization service for numerous sauna configurations.