Genesis Health Clubs - Independence
📍 3850 S Crackerneck Rd, Independence, Missouri, 64055
What Visitors Say
What Visitors Liked
What Visitors Noted
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This venue provides traditional dry sauna and steam room facilities within its men's and women's luxury locker rooms. Spa-goers describe both the dry sauna and the steam room as excellent amenities for heat therapy and relaxation. The spa offers a whirlpool and a pool as complementary aquatic features for recovery. A dedicated cold plunge is not mentioned in the available feedback.
Atmosphere
The gym creates a positive and inviting atmosphere, with many members noting they feel welcomed and part of a family. The front desk personnel consistently greet guests with a smile, contributing to a friendly environment. The facility is noted for its spacious layout and is described as a clean and well-maintained space for wellness and fitness.
Staff
Feedback on staff is mixed, with many members highlighting exceptionally friendly and knowledgeable front desk personnel and trainers. Specific trainers like Jon and Austin are praised for their kindness, encouragement, and professional expertise. However, some members report negative experiences with staff, particularly regarding membership cancellation procedures and daycare personnel.
Additional Amenities
The gym offers a comprehensive range of workout equipment that caters to all levels, from serious weightlifters to those maintaining general fitness. Multiple units of most equipment minimize wait times. Other noted amenities include a shake bar, built-in locks and towels in the locker rooms, and group fitness classes that are consistently well-attended. Childcare services are available, though experiences vary.
What Reviewers Love
- The dry sauna and steam room are frequently praised as excellent amenities.
- The facility is consistently noted for being clean with a wide range of well-maintained equipment.
- Staff members, including specific trainers and front desk personnel, receive high praise for creating a welcoming, family-like atmosphere.
Amenities
Frequently Asked Questions
What is the process for canceling a membership?
Members report that cancellation must be done in person during the manager's working hours, which are stated as 8 a.m. to 5 p.m., and cannot be completed online or over the phone.
Are the sauna and steam room clean and well-maintained?
Many members describe the facilities as very clean, with the dry sauna and steam room specifically noted as excellent. However, a minority of reports mention issues with locker room ventilation and pool cleanliness.
Does the gym offer amenities for recovery?
Yes, the gym provides a dry sauna, a steam room, a whirlpool, and a pool for relaxation and recovery, as highlighted by members.
