Genesis Health Clubs - Ward Parkway
📍 8600 Ward Pkwy Suite 1002, Kansas City, Missouri, 64114
What Visitors Say
What Visitors Liked
What Visitors Noted
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Gym members consistently highlight the exceptional and friendly staff as the defining feature of Genesis Health Clubs - Ward Parkway. Specific team members, including Parker, Alex, Lisa, Jose, JP, Jordan, and Garret, are frequently praised for providing welcoming, patient, and helpful customer service. Members note that staff members go above and beyond to assist with check-in, membership setup, and creating a comfortable, motivating atmosphere that makes the gym feel like home.
Atmosphere
The gym offers a welcoming and positive atmosphere that many members describe as feeling like family. The facility has undergone a recent remodel, which Kansas City Magazine recognized by naming it the Best Gym in KC. This updated environment contributes to a sense of returning to a familiar and valued place for long-term members.
Additional Amenities
The gym provides standard fitness equipment, though some members report that certain pieces, such as assault bikes, can be outdated or in need of repair. There are locker rooms available on-site. The reviews provided do not contain any mention of dedicated sauna or cold plunge facilities at this location.
What Reviewers Love
- Staff members like Parker, Alex, Jose, and Jordan are repeatedly commended for their outstanding, friendly, and helpful service.
- The remodeled facility and welcoming, "like home" atmosphere are significant positive points for many members.
- The gym holds sentimental value for some, being the place where they began their health and wellness journey.
Amenities
Frequently Asked Questions
Is the staff friendly and helpful?
Yes, gym members frequently praise the staff for being exceptionally friendly, welcoming, and going above and beyond to assist.
Has the gym been updated recently?
Yes, the facility has undergone a remodel, contributing to an updated environment for members.
Is all the equipment in good working order?
While the gym offers a range of equipment, some members have noted that specific pieces can be outdated or occasionally broken, though maintenance efforts are observed.
