Palm Beach Tan

📍 3740 Pelham Rd, Greenville, South Carolina, 29615

This venue offers a full-spectrum infrared sauna service, which provides heat therapy designed to promote wellness and reduce stress. Guests appreciate the red light therapy bed, noting its benefits for wellness. Beyond these wellness services, the venue specializes in UV tanning and spray tanning. Guests report positive experiences with the spray tan service, praising staff for providing even results, particularly on difficult areas like the hands. The venue also offers a spray tan skin matching service to help guests achieve a color suited to their skin tone. Staff members are noted by some guests as being knowledgeable about the different tanning beds and product lines, and for listening to individual tanning needs without pushing products. However, guest experiences with customer service and policies vary. Some guests report issues with membership billing, including unexpected fees and difficulty obtaining refunds after cancellation. There are also reports of unclear session policies, such as sessions not restarting if the equipment fails, and inadequate instructions on how to operate the tanning beds. While some guests find the staff helpful and professional, others describe encounters with rude or inattentive employees, particularly after a sale is completed. The venue's tanning lotion is noted as being expensive. The overall atmosphere receives mixed feedback, with some guests enjoying their visits and others feeling frustrated by sales-focused interactions and service inconsistencies.