Restore Hyper Wellness
📍 200 University Blvd #310, Round Rock, Texas, 78665
Pricing
| Service | Price |
|---|---|
| Membership | $190-$330/month |
| Membership options: Level Up $190/month (8 credits, $23.75 per therapy), Elevate $290/month (14 credits, $20.71 per therapy), Core $330/month (31 credits, $10.65 per therapy). Credits can be used for Core Therapies (Cryotherapy, Infrared Sauna, Compression, Red Light Therapy) or IV Drip Therapy (4 credits for IV Drip with 2 Signature Nutrients or High Dose Drip). Memberships require 3-month commitment with 30-day cancellation notice. | |
What Visitors Say
What Visitors Liked
What Visitors Noted
Cold Plunge & Sauna
This venue offers an infrared sauna as a core wellness service. Guests specifically mention using the infrared sauna and note that staff help them prepare for sessions and understand the benefits. The sauna is integrated into a broader suite of therapies aimed at recovery. While a dedicated cold plunge is not explicitly detailed in the provided reviews, the venue provides cryotherapy, which many guests report leaves them feeling energized and refreshed, suggesting a contrast therapy experience between heat and cold treatments.
Additional Amenities
Beyond the infrared sauna, Restore Hyper Wellness provides cryotherapy, red light therapy, and IV drip therapy. Guests also mention using compression services, specifically noting the "Hip Compression" or "Squeeze and freeze" treatment. The venue's approach focuses on personalized wellness, with staff assisting guests in selecting IV ingredients and aligning treatments with individual goals.
Staff
Feedback on staff is mixed. Many guests praise specific team members like Dawn and Sam for being professional, knowledgeable, and providing excellent customer service and guidance, especially for newcomers. However, other accounts describe experiences with poor IV administration technique, unresponsive management regarding account and credit disputes, and in one severe case, a guest perceived racial discrimination and unexplained denial of service leading to being banned from the facility.
Atmosphere
Guests describe the environment as super relaxing, clean, and chill. The priority on customer experience and comfort is noted from the moment visitors walk in. However, some negative accounts describe feeling singled out or encountering a hostile atmosphere from management during disputes.
What Reviewers Love
- Guests report feeling energized and refreshed after cryotherapy treatments.
- The infrared sauna and red light therapy are noted as core services with staff guidance on benefits.
- Specific staff members like Dawn are highlighted for their professionalism and knowledge.
Amenities
Frequently Asked Questions
What types of therapies are offered?
The venue offers infrared sauna sessions, cryotherapy, red light therapy, IV drip therapy, and compression therapy as part of its wellness services.
Is the staff knowledgeable about the services?
Many guests report that staff are helpful, professional, and knowledgeable, guiding them through services and personalizing treatments like IV drips. However, there are isolated reports of poor IV administration technique.
Can I freeze my membership?
A guest reported being allowed to freeze an account with credits for over a year by one management team, but a subsequent manager stated this violated policy and removed the credits, leading to a dispute. Policies may vary or change.
